JPMorgan HireVue Interview Questions and Answers

You applied for a JPMorganChase internship or analyst program, and the next email asks you to record a video interview: a question on screen, a countdown and your webcam. For many applicants this is the first real filter.

This page explains what JPMorganChase officially says about its recorded interviews, what candidates report about the format, practice items in the style of the assessments around it, and eleven questions with example answers that would hold up in front of a recruiter. For the full live interview and Superday stages, see our JPMorgan interview questions guide.

What JPMorganChase says about recorded interviews

JPMorganChase describes a simple four-stage hiring journey on its careers site: explore, apply, interview and decision. It says the interview process differs for each position and that you can expect to meet several people over multiple rounds.

Its careers FAQ is more specific about assessments. It lists the types it uses as structured live interviews, on-demand or recorded interviews, and virtual skills assessments, and says you will be told if the job you applied for requires one. On recorded interviews, the FAQ says:

  • They are used for certain job opportunities to evaluate skills such as language proficiency, verbal presentation and technical ability.
  • Your laptop, desktop or phone needs a camera and microphone.
  • You get a designated timeframe to record your responses.
  • Professional business attire and a distraction-free environment are recommended.

For students, the FAQ recommends applying to no more than three summer internship programs and notes that many assessments cannot be retaken for a set period, so a rushed attempt can cost you the whole cycle.

Does JPMorgan use HireVue? The FAQ does not name a vendor. Candidates applying to JPMorgan programs consistently report that the recorded interview runs on HireVue, and your invitation email will confirm which platform you are using. Everything below about the platform comes from HireVue's own candidate pages, not from JPMorganChase.

The selection process step by step

The exact route depends on the program, line of business and region. Based on the official pages and what candidates commonly report, a typical early careers route looks like this:

  1. Online application. Resume, education details and program choice. Some candidates report short screening questions about motivation.
  2. Online assessment. Some candidates report a game-based or skills assessment before or alongside the video interview, and technology applicants often describe a coding test. JPMorganChase confirms it uses virtual skills assessments for some roles but does not publish their content.
  3. Recorded video interview. Usually a short set of behavioral and motivational questions, each with preparation time and a maximum recording time.
  4. Live interviews. Candidates describe one or more rounds with business representatives, by video or in person, often grouped into a final assessment day.
  5. Offer. JPMorganChase says it reviews everything from your application before contacting successful candidates with an offer.

In the UK and wider EMEA, the stages are broadly similar, but deadlines, program names and assessment details can differ by country. Always read the specific program page.

How the HireVue interview works

HireVue's candidate FAQ says most of its video-based assessments include between five and eight questions and take under 20 to 30 minutes, and it recommends setting aside 45 minutes. Candidates for JPMorgan programs often report a shorter set, typically a few questions with a short preparation window and a cap of two to three minutes per answer, but the instructions screen is the only reliable source for your interview.

HireVue also says its platform does not make hiring decisions; people at the hiring company decide who moves forward. Our HireVue assessment explainer covers what the scoring looks at: content matters far more than polish.

What the questions focus on

JPMorganChase publishes four sets of business principles: exceptional client service, operational excellence, a commitment to integrity, fairness and responsibility, and a great team and winning culture. Candidates report recorded questions that map onto those themes plus motivation: why this program and line of business, teamwork, integrity, analysis, learning quickly and awareness of markets or technology.

Practice questions

These are our own items, written in the style of the assessments candidates describe. They are not real JPMorgan questions.

Practice question 1

You are an intern preparing a client pitch book. An hour before the deadline you notice a figure in a chart does not match the source data. Your associate is in a meeting. What is the best response?

A. Leave it, as the associate approved the draft yesterday B. Fix the figure yourself and say nothing C. Check the source, correct the chart, and message the associate with what you changed and why D. Wait until the associate is out of the meeting before doing anything

Answer: C. It protects the client deliverable and keeps your associate informed. A knowingly sends out an error, B hides a change from the person responsible, and D wastes time you may not have.

Practice question 2

A teammate on a group project asks you to add their name to a section they did not work on, because their manager is reviewing contributions. What do you do?

A. Agree, as it is a small favor B. Decline politely, explain you want the record to be accurate, and offer to help them contribute to the next section C. Report them to the program manager immediately D. Ignore the request

Answer: B. It is honest and still supportive. A misrepresents the work, C escalates before trying a direct conversation, and D leaves the issue unresolved.

Practice question 3

A portfolio is worth $240,000. It rises 5% in the first month and falls 5% in the second. What is it worth after two months?

A. $240,000 B. $239,400 C. $238,800 D. $252,000

Answer: B. $240,000 x 1.05 = $252,000, then $252,000 x 0.95 = $239,400. A 5% rise followed by a 5% fall always leaves you slightly below where you started. More practice: numerical reasoning for banking assessments.

Practice question 4

A team processes 1,800 payments a day with 6 analysts. Volume will rise by a third. Assuming the same output per analyst, how many analysts are needed?

A. 7 B. 8 C. 9 D. 10

Answer: B. Each analyst handles 300 payments. New volume is 1,800 x 4/3 = 2,400, and 2,400 / 300 = 8.

Practice prompt 5: Why JPMorganChase?

What a strong answer contains: One specific reason linked to the program (a rotation, a team, a training structure), one link to something you have already done, and one sentence on what you would contribute. Avoid generic lines about size and reputation; every applicant says those.

Practice prompt 6: Tell us about a time you had to analyze information to make a decision.

What a strong answer contains: A real decision with stakes, the data you looked at, how you weighed it, what you chose and the measurable result. Mention one thing you would do differently.

Eleven JPMorgan HireVue questions with example answers

Use the STAR method: Situation, Task, Action, Result. Aim for 90 seconds to two minutes, and spend most of it on what you did.

1. Why do you want to join JPMorganChase?

Example answer: "I want to start my career somewhere that works across consumer banking, payments and investment banking, because I am still deciding where I fit best. The rotation structure of this program lets me test that while doing real work. At university I ran the finance society's stock pitch competition, and the part I enjoyed most was working with the bank speakers on how they assess risk, so this felt like the natural next step."

2. Why this line of business?

Example answer: "I am applying to Markets because I like decisions that are made quickly with incomplete information and then reviewed honestly. I have traded a small paper portfolio for two years and keep a journal of every trade and why I made it. The habit that has helped most is writing down my reasoning before the outcome is known."

3. Tell us about a time you worked in a team to reach a goal.

Example answer: "In a consulting project for a local charity, our team of four had three weeks to recommend how to increase donations. We were splitting work randomly, so I proposed each person own one channel and we meet twice a week. I took online giving and found that most people abandoned the form on the second page. We recommended shortening it, the charity tested it, and online donations rose noticeably over the next month."

4. Describe a time you disagreed with someone.

Example answer: "During a group valuation project, a teammate wanted to use a growth rate I thought was unrealistic. Instead of arguing in the group chat, I asked to go through the assumptions together. I showed him three comparable companies, and he showed me a contract I had missed. We met in the middle, and our tutor singled out the assumption section as the strongest part."

5. Tell us about a time you made a mistake.

Example answer: "In my internship at an accounting firm, I sent a reconciliation to a manager with one month's figures duplicated. I noticed the next morning, told her straight away and sent a corrected version within the hour. Since then I run a simple total check before sending anything, and I have not repeated that error."

6. Give an example of putting a client or customer first.

Example answer: "Working at a bank branch over the summer, an elderly customer was worried about a text asking her to confirm her card details. I took her through why it looked like a scam, helped her report it and showed her how to check messages in the app. My supervisor later used the conversation as an example in a team huddle."

7. Tell us about a time you had to learn something quickly.

Example answer: "I joined a research project two weeks before a deadline and had never used Python for data cleaning. I spent two evenings on a short course, then asked the PhD student leading the project to review my first script. By the deadline I had cleaned and merged three data sets, and I still use the same approach."

8. Describe a situation where you had to act with integrity.

Example answer: "In a timed online exam, a classmate shared answers in a group chat. I left the chat and told the course coordinator without naming individuals, so the department could change how future tests were set. It was uncomfortable, but I would rather lose a few marks than have a result I could not defend."

9. How do you handle several deadlines at once?

Example answer: "Last semester I had two exams, a society event and a part-time job in the same week. I listed everything with its deadline and impact, moved my shifts with a week's notice and blocked time in my calendar. Everything was delivered, and I kept a buffer day that I needed when one exam was rescheduled."

10. Tell us about something you are proud of.

Example answer: "I started a free coding club at my old high school. It began with six students and grew to around thirty within a year."

11. What is a challenge facing banks right now?

Example answer: "One challenge is staying ahead of fraud as payments get faster. When money moves instantly, there is less time to stop a bad transaction, so banks have to detect it in real time without blocking genuine customers. I find that balance interesting because it combines technology, risk and customer experience."

Practical tips for the recorded interview

Set up like a live interview. Follow the JPMorganChase advice: professional business attire and a quiet, distraction-free room. Put the camera at eye level, light your face from the front and close other applications. Our video interview tips cover the technical side.

Prepare six stories, not twelve answers. Most behavioral questions can be answered with one of six well-prepared examples: teamwork, conflict, failure, leadership, analysis and integrity. Write each one in STAR bullet points and practice saying it aloud against a two-minute timer.

Use the preparation time well. Jot down the situation and result first, then two or three actions. Do not script.

Common mistakes: starting with long background, saying "we" throughout, ending without a result, and treating the recorded round as a formality. It is often the stage with the biggest drop-off.

For structured practice across the online tests and the interview, our interview and assessment training package combines numerical, verbal and situational practice with interview preparation.

Frequently Asked Questions

Does JPMorgan use HireVue?

JPMorganChase says it uses on-demand recorded video interviews for certain roles, but its careers FAQ does not name a vendor. Candidates for programs and internships widely report that the recorded interview runs on HireVue. Check your invitation email, which will name the platform.

How many questions are in the JPMorgan HireVue?

JPMorganChase does not publish a number. HireVue says most of its video assessments have five to eight questions, and candidates for JPMorgan programs often report a shorter set of mostly behavioral questions. Read the instructions on the first screen, as they state the count and timings.

What should I wear for a JPMorgan video interview?

JPMorganChase recommends professional business attire and a distraction-free environment for its recorded interviews. A plain shirt or blouse, with a jacket for banking roles, and a neutral background work well.

Can I retake the JPMorgan HireVue?

Retake rules are set by the employer for each interview, so follow the instructions on screen. JPMorganChase also notes that many of its assessments cannot be retaken for a set period once completed, so treat your first attempt as the real one.

Is the JPMorgan HireVue scored by AI?

JPMorganChase does not say. HireVue says its platform does not make hiring decisions; people at the hiring company decide who moves forward. Either way, clear and specific examples are what score well.

About the author

Ingmar van Maurik is a specialist in test and interview preparation who helps candidates perform better in recruitment processes.

References